Shipping
Wherever possible, your purchases will be shipped within 5 days of order settlement and you will be advised of shipment and tracking details by return e-mail. Should the 5 day turnaround not be achievable we would immediately contact you by return e-mail to advise this.
We offer within the UK, dependant upon order value Recorded Delivery and Special Delivery shipping by The Royal Mail.
The minimum postage charge for UK Inland shipments is £1.75.
We offer Worldwide shipping to most main international destinations for items up to 2kg mass by Royal Mail International Signed For service and for items of greater than 2kg mass by an itrackable service using a choice of leading courier services. Please be aware that cross border shipments may be subject to customs inspection delays and that you as the purchaser may be liable to your countries levied customs and excise duty charge on the goods we supply.
The minimum postage charge for Worldwide shipments is £3.95.
Although all items receive our legendary bombproof packing, please be aware that although tracked, certain items may be exempt from insurance restitution in the event of damage or total loss. In these cases, Mullard Magic cannot be held liable for the consequential loss arising from damage or total loss in these instances.
Refunds and Restocking
Exchanges/refunds are subject to initial and return shipping charges at the expense of the purchaser and we reserve the right to charge a restocking fee of 25% on correctly supplied items.